Knowing & Delighting your Social Customers

If you want to set the hive buzzing you need to provide a consistently compelling social experience. Watch our on-demand webinar with Edelman Digital’s Michael Brito, Intuit’s Amy Kalm, and Spredfast’s Jordan Slabaugh as they discuss the importance of knowing and understanding your social customer and how to use that knowledge to deliver value, provide unique experiences, and constantly exceed expectations.

During this session you’ll hear:

• How to identify and understand your social customer
• Ways to deliver unique, gratifying social experiences.
• Real world examples of how companies are using content strategically

Michael Brito

SVP, Social Business

Edelman Digital

@britopian

Jordan Slabaugh

Director of Social Media

Spredfast

@Jordanv

Amy Kalm

Social Engagement Specialist

Intuit

@rukalm